Taking The “Dread” Out Of Performance Appraisal

The work place is no place for a parent-child relationship between managers and employees and no one likes to sit in judgment of others. In the absence of specific skills, the performance appraisal process is associated with discomfort and the potential of creating or increasing animosity and so it is often avoided it at all costs.

The Performance Planning and Review Program

 Harrington & Associates works with its clients to implement a program that focuses on Performance Management, not performance appraisal. It is a cyclical process of planning for improved performance, monitoring and reviewing performance in terms of job based performance criteria. The performance criteria are job specific and are designed by “subject matter experts” from your organization as the prototype for outstanding behaviors and results. When employees define the criteria for their job and are accountable to communicate their performance, they become performance managers, leaving the manager to be a counselor, coach and resource provider.

Call us to learn how we can facilitate your implementation of a performance management system and train your managers to become counselors and coaches and help your employees improve their job performance.